Support Center

FREQUENTLY Asked Questions
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Why should I trust Apple?

Apple Graphic has been operating since 2015 and our community has produced over 30+ designers for customers. Don’t take our word for it however, take a look at our reviews and testimonial and Apple Graphic press to see how we continually exceed customer expectations.

How do I pay for the Job?

We always value your safety and reliability. We transact through the world-renowned company Upwork’s Direct Contacts Service. Your payment will be credited to a third party, Upwork. When our work is done you will release the payment.

You can easily pay with your Credit Card, Paypal, Payoneer, and Direct Bank Transfer.

Does Apple Graphic provide security for my personal data?

Yes, our team provides maximum security to your personal data. Apple Graphic follows cutting-edge security and privacy best practices designed to provide a secure, reliable, and compliant talent marketplace for businesses of all sizes. See our SAFETY & SECURITY details here.

Do I get the copyright of the design?

Yes, When you buy a design/ service from Apple Graphic, ownership of that design transfers to you. However, if you use any picture inside the design, then you have to buy it. Otherwise Apple Graphic will not be able to guarantee the copyright of that photo.

How do I get started?

To get started you need to order your project here. Complete the simple form with your project details. It will take less than 5 minutes. You can also attach files when ordering.


What files will I get?

You will receive different files depending on the type of project you run and the type of design you are requesting. Apple Graphic has Minimum Design Standards that specify certain required file types (see the lists below) that you will receive for each type of project. You will receive these file types unless you specify otherwise in your project brief.

Do I get revisions when I order a service?

Yes. Revision requests work differently for any kind of project. Even you will get unlimited revisions for all premium packages.

How can I send a message to the designer working on my project?

You can interact with your designer very easily. Usually, we use WhatsApp, Messenger, Emails, etc. for regular projects. But for long-term and big projects, we use Slack and Trello to handle multiple projects and communicate with teams. For more details check our Contact Us page

need More help?

If your question has still not been answered in our help material, you can contact us directly. We will answer your question as soon as possible. Go to the contact page by clicking the Contact Us button below.

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